Purple Driving - Terms of Business 2019

Agreement of Terms and Conditions.

I will ask you to agree to and sign a copy of these terms and conditions. By signing this, you also confirm that there are no physical or other disabilities or impediments that might affect your ability to drive, and that no medication (prescribed or otherwise), is being taken which may impair or affect your ability to drive or that such information has been disclosed to the DVLA and me, your instructor. If you have any such issues I may require further information from you in order to ensure that training may safely take place. If you are 17 years old, I will need your parent/s to also sign.

Lessons must be paid for in advance or at the time of the lesson by cash or directly into my bank. Driving lessons are charged at £32 per hour. Paying upfront for a block of 10 hours is charged at £310.00

On the day of your driving test, you will be charged for 2 hours, which is £64.00. I will meet you an hour before your test, and will take you home after your test if you live in the Bognor Regis or Chichester area. If you live outside this area, I will drop you off at a prearranged place of your choosing.

When we first meet, I will check that,

You are of legal age to drive and produce a valid UK/Northern Ireland provisional Category B driving licence. If an older paper licence is held, then you must also produce a valid passport as photographic identification. For Pass Plus or Refresher lessons a full valid licence must be produced with identification as above.

You meet the minimum eye test requirements, which means you must be able to read a standard UK approved number plate at a minimum distance of 20.5 metres (67 feet). If you need to wear glasses or contact lenses in order to meet this requirement then you must wear them whenever you drive. I may check your eyesight at any time throughout your training.

Please notify me of any change of your ability or entitlement to have driving tuition, for example if your provisional licence has been revoked or for medical reasons such as epilepsy.

Throughout your training

I will make a record of a client’s progress, which will include the number of lessons provided, and I will ensure that the client is aware of their progress and future training requirement to achieve their driving goals. This will be discussed at regular intervals throughout your training. I will be happy to discuss your training with a third party (parents or different driving instructor) only at your request.

If I turn up on time at the pre-arranged pick up point and you do not show I will wait 10 minutes if there is no contact made between you. After 10 minutes I will leave and you will have to pay for the lesson.

You must not be under the influence of drugs/alcohol during your training. In the event of there being any signs of drugs/alcohol misuse, I will withhold the use of the training vehicle for use of tuition or driving test until you are in a legal and fit state to drive. Any medical condition (Diabetes, heart condition, blood pressure irregularities, depression, etc), or prescribed medication that may affect your driving should be declared to the instructor and to the DVLA medical board.

Please inform me if you have, or have been affected by any of the following; Dyslexia, dyspraxia, dyscalculia, Aspergers, or are on the autistic spectrum, as this will assist me in ensuring I can help you to learn to drive in the best way possible.

Your driving test

I will discuss with and advise a client when to apply for their driving tests, taking account of DVSA’s cancellation rules, local waiting times and the instructor’s forecast of a client’s potential for achieving the driving test pass standard.

I will ensure that when presenting a client for the practical driving test that you have all the necessary documentation to enable the client to take the test. I will also ensure that the vehicle complies with all aspects of motoring law, displays the instructor’s certificate or licence correctly and is fitted with an extra interior rear-view mirror and correctly positioned L plate. I am also happy to accompany the client on their practical driving test and listen to the debrief, when requested to do so by the client.

Should you fail to reach a satisfactory standard of driving and are likely to be a danger to other road users, or are in an unfit condition through substance or alcohol abuse as described above, the ADI has a responsibility to the DVSA examiners not to allow the use of the training vehicle for the purpose of the driving test. This is in the interest of the pupil, the examiner and other road users and is a precautionary safety measure. Driving and Vehicles Standards Agency guidelines do not allow for a pupil to take a practical test just for the experience.

In the event of the instructor deciding to withhold the use of the school car for the driving test, sufficient notice will be given to the client to avoid loss of the DVSA test fee.

Any damage caused by you to my vehicle during your driving test must be paid for in full by you following an estimate given by Dukes Motors, Middleton on Sea, West Sussex. http://www.dukes-motors.co.uk/

No responsibility can be taken for tests cancelled by the DVSA for whatever reason. Lessons will have to be paid for but can be claimed back from the DSA. I will not be held responsible if you fail because of the eyesight test. I will be responsible if the test is cancelled due to the condition of the tuition vehicle, and will pay for your next test.

Cancellations and Refund Policy.

If you wish to cancel a lesson, a minimum of 48 hours’ notice must be given. Failure to give 48 hours’ notice will the result in the lesson(s) having to be paid for. Lessons can be cancelled by telephone or text message but must be acknowledged by me.

If I turn up on time at the pre-arranged pick up point and you do not show I will wait 10 minutes. If there is no contact from you after these 10 minutes I will leave and you will have to pay for the lesson.

I will endeavour to arrive on time however, due to unforeseen circumstances such as breakdown, accidents, and traffic hold ups etc, lesson times may need to change or even be cancelled. If cancelled by me, no fee will be charged.

If I have to cancel your driving lesson for whatever reason, without giving you 48 hours’ notice, then I will ether reschedule a free lesson of the same duration, or refund you the cost of your lesson.

Money paid up front for block bookings will only be refunded in exceptional circumstances, less an administration fee of £15.00.

Complaints

Any complaints must be made to me, Helen Adams, by post at the registered business address, or via the email address which can be found on the front page of the website. You will be required to give your full name, and contact details. I will acknowledge your complaint within 48 hours.

Purple Driving is owned and run solely by Helen Adams ADI (Approved Driving Instructor). Registered business address; 86 Stroud Green Drive, Bognor Regis, West Sussex, PO21 5TJ. Telephone number; 07821 943689